Data Collected and Its Uses
No email address is required to register for 9KVPN; an account can be created with a username and password. The service stores an account identifier, the secure processing result for the password, plan status, and necessary account settings for authentication, subscription delivery, and restoring service status within the account. Keep your username and password secure, and do not submit your full password in a support ticket or other public location.
After a transaction is completed, 9KVPN retains necessary order records, including the selected item, amount due, payment status, creation time, and refund status. These records are used to confirm service entitlements, verify transactions, handle after-sales disputes, and meet applicable financial obligations. Order records do not include complete payment account credentials.
When you visit this site, servers may process basic technical data such as requested pages, access times, IP addresses, browser types, device categories, and error information. This data helps operate the site, identify unusual requests, analyze page usage, and troubleshoot issues. Aggregate analytics and network acceleration connection activity are handled separately and are not used to infer the specific content accessed through international routes.
No-Logs Coverage
9KVPN does not record which websites users visit, retain browsing records that could link specific access content to an account, or create connection logs for tracking personal network activity. As a result, this type of activity data has no routine retention period.
To deliver plan entitlements, the service may process account-level traffic usage and service status. This data is used only to calculate available plan traffic, display subscription status, and troubleshoot connection issues; it does not include destinations or page content. When a user submits a support ticket, the ticket text, attachments, and necessary diagnostic information are processed within the scope provided by the user. Remove unrelated personal information before submitting.
Cookies and Local Storage
This site may use necessary Cookies or browser local storage to save login status, language preferences, interface settings, and security verification information. These technologies keep sessions active, remember user choices, and reduce interruptions caused by repeated logins. Some site analytics may also use similar technology to recognize consecutive page requests, without changing the no-logs coverage described in this policy.
Users can clear Cookies and local storage through their browser. After clearing them, login status and saved preferences may also be lost, requiring another login or a new selection of settings. If the browser completely blocks necessary storage, some account panel functions may not be able to maintain state properly.
Third-Party Payment Processing
9KVPN supports Alipay, WeChat, and USDT. Payment instructions are processed by the relevant third-party payment service, which may collect information needed to complete a transaction under its own rules. 9KVPN generally receives the order status, transaction identifier, and necessary results for payment verification, but does not receive or store complete authentication credentials for third-party payment accounts.
Each payment service applies its own privacy rules to data it processes independently. Users should review the terms shown by that service before entering a third-party payment page. 9KVPN continues to retain order status related to plan activation or refunds so it can verify service entitlements and handle after-sales requests.
Retention and Deletion
Account information is retained while the account is active and for as long as needed to provide the service. Order records are kept for as long as needed to process transactions, refunds, disputes, and applicable obligations. Technical site access records are retained only as long as needed for operations, maintenance, security checks, and troubleshooting. After aggregation or de-identification, statistical results that can no longer reasonably be linked to an individual may continue to support service trend analysis.
Users can sign in to the account panel and submit a request to access, correct, or delete account information through a support ticket. 9KVPN will verify account ownership and process the request where applicable. After account deletion, data no longer needed for processing will be deleted or de-identified. Order and dispute records that must be retained by law will be cleared after the relevant obligation ends. Residual data in backups will be removed gradually through the normal backup rotation.
Policy Updates
9KVPN may update this policy when service features, data handling practices, or applicable requirements change. The updated text will be published on this page, and the last-updated month at the top of the page will be changed accordingly. If a change materially affects how account data is handled, the service will provide a notice in the account panel or on a related service page.
Users can review the updated content before continuing to use the service. For questions about this policy, data handling, or deletion requests, submit a support ticket through the account panel to receive information relevant to the specific situation after account verification.