.help-hero {
  position: relative;
  padding-top: clamp(64px, 9vw, 112px);
  padding-bottom: clamp(60px, 8vw, 104px);
  overflow-x: clip;
  border-bottom: 1px solid var(--line-soft);
}

.help-hero::before {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background:
    radial-gradient(circle at 84% 76%, var(--twilight-glow), transparent 25rem),
    linear-gradient(180deg, var(--color-bg), var(--color-bg-soft));
  content: "";
}

.help-hero-grid {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(320px, 0.85fr);
  align-items: center;
  gap: clamp(40px, 7vw, 92px);
}

.help-hero-copy {
  max-width: 760px;
}

.help-hero-copy .eyebrow {
  margin-bottom: 20px;
}

.help-hero-copy .lead {
  margin-bottom: 0;
}

.help-brief {
  padding: clamp(24px, 4vw, 36px);
}

.help-brief-label {
  display: block;
  margin-bottom: 20px;
  color: var(--color-accent-strong);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.09em;
}

.help-fact-list {
  display: grid;
  gap: 0;
  margin: 0;
  padding: 0;
  list-style: none;
}

.help-fact-list li {
  display: grid;
  gap: 3px;
  padding-top: 15px;
  padding-bottom: 15px;
  border-bottom: 1px solid var(--line-medium);
}

.help-fact-list li:first-child {
  padding-top: 0;
}

.help-fact-list li:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.help-fact-list strong {
  color: var(--color-text);
  font-size: 15px;
}

.help-fact-list span {
  color: var(--color-text-muted);
  font-size: 13px;
}

.help-shell {
  padding-top: clamp(40px, 6vw, 72px);
  padding-bottom: var(--section-space);
}

.help-category {
  padding-top: clamp(54px, 8vw, 96px);
  padding-bottom: clamp(54px, 8vw, 96px);
  border-bottom: 1px solid var(--line-medium);
}

.help-category:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.help-category-head {
  max-width: 780px;
  margin-bottom: clamp(28px, 5vw, 48px);
}

.help-category-head .kicker {
  margin-bottom: 18px;
}

.help-category-head .section-title {
  margin-bottom: 14px;
}

.help-category-head .lead {
  margin-bottom: 0;
}

.help-category .faq-list {
  max-width: 980px;
}

.help-category .faq-answer p {
  max-width: 850px;
}

.diagnostic-flow {
  display: flex;
  max-width: 980px;
  align-items: center;
  gap: 12px;
  margin-top: 28px;
  padding: 18px;
  overflow-x: auto;
  border: 1px solid var(--line-medium);
  border-radius: var(--radius-sm);
  background: var(--color-bg-soft);
  color: var(--color-text-soft);
  scrollbar-width: thin;
  -webkit-overflow-scrolling: touch;
}

.diagnostic-flow span {
  display: inline-flex;
  min-width: max-content;
  min-height: 34px;
  align-items: center;
  padding: 5px 11px;
  border: 1px solid var(--line-medium);
  border-radius: var(--radius-pill);
  background: var(--color-panel);
  font-size: 13px;
  font-weight: 700;
  box-shadow: var(--shadow-inner);
}

.diagnostic-flow i {
  flex: 0 0 auto;
  color: var(--color-accent-strong);
  font-family: var(--font-mono);
  font-style: normal;
}

.help-actions {
  display: grid;
  max-width: 980px;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 28px;
  margin-top: 34px;
  padding: clamp(24px, 4vw, 36px);
  border: 1px solid var(--accent-line);
  border-radius: var(--radius-md);
  background:
    radial-gradient(circle at 92% 100%, var(--twilight-soft), transparent 16rem),
    var(--color-panel-raised);
  box-shadow: var(--shadow-mid);
}

.help-actions strong {
  display: block;
  margin-bottom: 5px;
  color: var(--color-text);
  font-size: 18px;
}

.help-actions p {
  margin-bottom: 0;
  color: var(--color-text-soft);
}

@media (max-width: 900px) {
  .help-hero-grid {
    grid-template-columns: 1fr;
  }

  .help-brief {
    max-width: 680px;
  }

  .help-actions {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .help-hero {
    padding-top: 48px;
    padding-bottom: 56px;
  }

  .help-shell {
    padding-top: 28px;
  }

  .help-category {
    padding-top: 52px;
    padding-bottom: 52px;
  }

  .help-brief {
    padding: 21px;
  }

  .diagnostic-flow {
    padding: 14px;
  }

  .help-actions {
    padding: 21px;
  }
}